# Airflow > Airflow turns booking data from any channel into structured records, draft invoices, and a clear dashboard — for short-term rental, property, event, and service booking businesses. No manual entry, no spreadsheets. Forward a booking email (or take a direct booking) and Airflow parses it, reconciles payments, drafts the accounting, and keeps owners, guests, and staff in sync. Airflow is a multi-vertical SaaS platform for booking businesses. It ingests bookings from OTAs (Airbnb, Booking.com, Vrbo) by email, from its own direct-booking websites, and from messaging channels, then automates the back office: guest payments (Stripe, Paystack/M-Pesa, manual/bank transfer), proportional platform commission, draft invoices into your accounting package (Xero, QuickBooks, Sage, FreshBooks), owner statements and payouts, guest messaging, operations/turnovers for staff, and AI-assisted onboarding. Monetary values are stored in USD with per-user display currency. Machine-readable access: every blog post, feature page, and integration page below is also available as raw markdown — append `.md` to its URL. The full text of every article in a single file is at https://www.airflowhq.com/llms-full.txt. ## Product - [Features](https://www.airflowhq.com/features): What Airflow does across bookings, payments, accounting, guests, and operations. - [How it works](https://www.airflowhq.com/how-it-works): The booking-to-ledger flow — ingest, reconcile, draft, approve. - [Pricing](https://www.airflowhq.com/pricing): Plans, booking allowances, and addons. - [Use cases](https://www.airflowhq.com/use-cases): Airflow by vertical — rentals, property management, events, tours, services. - [FAQ](https://www.airflowhq.com/faq): Common questions about channels, payments, accounting, and data. - [About](https://www.airflowhq.com/about): Who builds Airflow and why. - [Get started](https://www.airflowhq.com/get-started): Create an account and connect your channels and accounting. - [Blog](https://www.airflowhq.com/blog): Guides and product explainers. ## Features - [Connections & Integrations](https://www.airflowhq.com/features/connections-integrations) - [Platform Connections](https://www.airflowhq.com/features/connections-integrations/platform-connections): Works with Airbnb, Booking.com, VRBO, Expedia, and more — no API keys or channel manager required. Bookings arrive by email forwarding or your connected Gmail/Outlook inbox. - [Accounting Sync](https://www.airflowhq.com/features/connections-integrations/accounting-sync): Connect Xero, QuickBooks, Sage or FreshBooks. Each booking becomes a categorised draft invoice, ready for you to review and post. - [WhatsApp Bookings](https://www.airflowhq.com/features/connections-integrations/whatsapp-bookings): Forward, complete, confirm — all in the app you already use. Built for hosts in Kenya, Tanzania and emerging markets where WhatsApp is how business gets done. - [Payment Processing](https://www.airflowhq.com/features/connections-integrations/payment-processing): Stripe (live) and Paystack (live—cards and M-Pesa) for direct bookings. Payment links, deposits, installments and pay-on-arrival, with payout tracking built in. - [Automation & Workflows](https://www.airflowhq.com/features/automation-workflows) - [Booking-Triggered Tasks](https://www.airflowhq.com/features/automation-workflows/booking-triggered-tasks): New booking? Cleaning scheduled, guest message sent, calendar updated — automatically. - [Auto-Reconciliation](https://www.airflowhq.com/features/automation-workflows/auto-reconciliation): Platform payouts matched to bank deposits. Fees calculated. Books balanced. No manual entry. - [Scheduled Messaging](https://www.airflowhq.com/features/automation-workflows/scheduled-messaging): Pre-arrival info, check-in instructions and review requests sent at the right time — set up once with the guest email automations addon. - [Smart Notifications](https://www.airflowhq.com/features/automation-workflows/smart-notifications): Get alerted by email only when something needs your attention. No noise, no unnecessary interruptions. - [Accounting & Compliance](https://www.airflowhq.com/features/accounting-compliance) - [Automated Bookkeeping](https://www.airflowhq.com/features/accounting-compliance/automated-bookkeeping): Every booking creates the right accounting entries. Revenue, fees, taxes, and commissions — all categorised. - [Financial Reporting](https://www.airflowhq.com/features/accounting-compliance/financial-reporting): Revenue by resource, platform performance, utilisation rates, and profit margins — always up to date. - [Tax-Ready Exports](https://www.airflowhq.com/features/accounting-compliance/tax-ready-exports): Export clean, formatted reports for your accountant or tax return. No more year-end scramble. - [Expense Tracking](https://www.airflowhq.com/features/accounting-compliance/expense-tracking): Forward a receipt by email — Airflow reads it, files it against the right property, and adds it to the owner's statement with the receipt attached. - [Guest & Client Management](https://www.airflowhq.com/features/guest-client-management) - [Unified Inbox](https://www.airflowhq.com/features/guest-client-management/unified-inbox): Guest emails for each booking — direct, website and forwarded confirmations — threaded one conversation per booking. - [Message Templates](https://www.airflowhq.com/features/guest-client-management/message-templates): Pre-written responses for common questions. Personalised with booking details automatically. - [Review Management — Add-on feature](https://www.airflowhq.com/features/guest-client-management/review-management): Collect Google reviews automatically, capture OTA reviews, moderate and respond — then show them on your booking site. - [Guest Profiles](https://www.airflowhq.com/features/guest-client-management/guest-profiles): Returning guests recognised automatically. Booking history, preferences, and notes in one view. - [Dashboard & Reporting](https://www.airflowhq.com/features/dashboard-reporting) - [Operations Dashboard](https://www.airflowhq.com/features/dashboard-reporting/operations-dashboard): Today's check-ins, check-outs, tasks, and messages — everything you need to start your day. - [Property Overview](https://www.airflowhq.com/features/dashboard-reporting/property-overview): Per-resource performance metrics, upcoming bookings, maintenance status, and availability calendar. - [Revenue Analytics](https://www.airflowhq.com/features/dashboard-reporting/revenue-analytics): Track income by resource, platform, and time period. Identify your best performers and growth opportunities. - [Mobile Friendly](https://www.airflowhq.com/features/dashboard-reporting/mobile-friendly): Your full dashboard accessible from any device. Check on your business from anywhere. - [QR Checklists for Staff](https://www.airflowhq.com/features/dashboard-reporting/qr-staff-checklists): Pin up a QR code at each property and your cleaning or maintenance team scans it to get the day's checklist — no email, no app, no login. ## Integrations - [Airbnb to Xero](https://www.airflowhq.com/integrations/airbnb-xero): Turn Airbnb booking emails into draft Xero invoices you simply review and approve. - [Airbnb to QuickBooks](https://www.airflowhq.com/integrations/airbnb-quickbooks): Airbnb booking emails become draft QuickBooks Online invoices, classed by property. - [Airbnb to Sage](https://www.airflowhq.com/integrations/airbnb-sage): Airbnb confirmation emails become itemised draft invoices in Sage for your review. - [Airbnb to FreshBooks](https://www.airflowhq.com/integrations/airbnb-freshbooks): Airbnb booking emails become tidy draft invoices in FreshBooks, ready for your review. - [Booking.com to Xero](https://www.airflowhq.com/integrations/booking-com-xero): Booking.com reservation emails become draft Xero invoices, with commission broken out. - [Booking.com to QuickBooks](https://www.airflowhq.com/integrations/booking-com-quickbooks): Booking.com reservation emails become draft QuickBooks invoices, classed and commission-split. - [Vrbo to Xero](https://www.airflowhq.com/integrations/vrbo-xero): Vrbo booking emails become draft Xero invoices, itemised and tagged by property. - [Expedia to Xero](https://www.airflowhq.com/integrations/expedia-xero): Expedia reservation emails become draft Xero invoices, with the channel cut broken out. - [Airbnb + Booking.com + Vrbo](https://www.airflowhq.com/integrations/airbnb-booking-vrbo): Pull bookings from every major channel into one inbox, calendar and set of draft invoices. - [All channels to Xero](https://www.airflowhq.com/integrations/multi-channel-xero): Every channel feeds one stream of draft Xero invoices, tagged by property and source. - [HomeExchange & home swaps](https://www.airflowhq.com/integrations/homeexchange): Bring home-swap stays into your calendar as zero-value bookings that block dates without an invoice. - [iCal & calendar sync](https://www.airflowhq.com/integrations/ical-calendar-sync): Publish your Airflow calendar as an iCal feed so other platforms block your dates automatically. - [Booking.com to Sage](https://www.airflowhq.com/integrations/booking-com-sage): Booking.com reservation emails become itemised draft invoices in Sage, commission separated. - [Booking.com to FreshBooks](https://www.airflowhq.com/integrations/booking-com-freshbooks): Booking.com reservation emails become tidy draft invoices in FreshBooks, commission broken out. - [Vrbo to QuickBooks](https://www.airflowhq.com/integrations/vrbo-quickbooks): Vrbo booking emails become draft QuickBooks Online invoices, classed and itemised by property. - [Vrbo to Sage](https://www.airflowhq.com/integrations/vrbo-sage): Vrbo booking emails become itemised draft invoices in Sage, ready for you to review and post. - [Expedia to QuickBooks](https://www.airflowhq.com/integrations/expedia-quickbooks): Expedia reservation emails become draft QuickBooks invoices, classed and with the channel cut split. - [All channels to QuickBooks](https://www.airflowhq.com/integrations/multi-channel-quickbooks): Every channel feeds one stream of classed draft QuickBooks invoices, with commission split and FX handled. - [All channels to Sage](https://www.airflowhq.com/integrations/multi-channel-sage): Every channel feeds one stream of itemised draft Sage invoices, with commission split and FX handled. - [Google Calendar sync](https://www.airflowhq.com/integrations/google-calendar-sync): Two-way Google Calendar sync: bookings and blocks push out, external blocks pull back, every 30 minutes. - [Outlook Calendar sync](https://www.airflowhq.com/integrations/outlook-calendar-sync): Two-way Outlook Calendar sync: bookings and blocks push out, external blocks pull back, every 30 minutes. - [WhatsApp bookings](https://www.airflowhq.com/integrations/whatsapp-bookings): Guests and owners message a booking on WhatsApp and Airflow AI reads it and creates a structured booking. ## Blog — Announcements - [Airflow is Now in Early Access](https://www.airflowhq.com/blog/airflow-early-access): We're opening Airflow to our first users. Here's what's ready, what's coming next, and how to request access. - [What's Next for Airflow: The Road Ahead](https://www.airflowhq.com/blog/whats-next-for-airflow): A transparent look at what we're building next — from direct booking sites to AI agents to trusted device security. ## Blog — Product updates - [Commission on What You Collect, Not What You Hope to Collect](https://www.airflowhq.com/blog/commission-on-what-you-collect): Airflow now charges its booking commission proportionally to the money you've actually received — pay on the deposit when it lands, the rest when the balance is paid. Live now across cards, Paystack, and manual payments. - [Deposit Now, Balance Later — and the Books Stay Right](https://www.airflowhq.com/blog/deposit-now-balance-later): Let guests pay a deposit to hold their dates and the balance closer to arrival. Airflow tracks every stage automatically — deposit paid, balance remaining, fully paid — and the accounting stays reconciled the whole way. Live across cards, Paystack, and manual payments. - [Every Guest Message in One Thread, Beside the Booking](https://www.airflowhq.com/blog/every-message-beside-the-booking): Stop hunting for the right conversation across email, your OTA inbox, and confirmation messages. Airflow gives every booking its own communication thread — the original booking email, your guest's replies, and the emails you send, all on one timeline right beside the reservation. - [Get Paid in Kenya: M-Pesa Bookings With Real Books Behind Them](https://www.airflowhq.com/blog/get-paid-in-kenya-mpesa-bookings): Kenyan and African hosts can take direct bookings paid by M-Pesa, card, or bank transfer through their own Paystack account — and the accounting draft and commission flow happen automatically. Live now in KES. - [Held for 10 Minutes: How Airflow Stops Double Bookings at Checkout](https://www.airflowhq.com/blog/held-for-ten-minutes-stops-double-bookings): When a guest starts paying, Airflow holds their dates for about 10 minutes so no one else can grab the same slot. Complete the payment and it's confirmed; abandon it and the hold auto-expires and the dates free up. And a database-level guard makes a true double-book impossible, even in a race. - [Your Website, Imported by AI in One Paste](https://www.airflowhq.com/blog/import-your-website-with-ai): Paste the URL of your existing website and Airflow's AI reads it for you — crawling your pages and filling in your property details, descriptions, photos, and branding. Onboarding goes from an afternoon of copy-paste to a couple of minutes. - [Owner Statements That Write Themselves — and Land in Xero](https://www.airflowhq.com/blog/owner-statements-that-write-themselves): If you manage properties for owners, the monthly statement is the job everyone dreads. Airflow now builds each owner's payout statement automatically — rent collected, deductions, your management fee, net payout — emails it, shows it in a portal, and pushes it to Xero as a draft owner remittance. Live now. - [Pin Up a QR Code. Your Cleaning Team Gets the Checklist.](https://www.airflowhq.com/blog/qr-checklists-for-cleaners): Getting field staff into a system is the hard part. Airflow gives each property a printable QR code — your cleaners and maintenance crew scan it to get the day's checklist and tick tasks off as a team. No email, no app, no login. - [Your Referral Engine Is Already Built (and Free)](https://www.airflowhq.com/blog/referral-engine-already-built): Every Airflow host already has a complete referral toolkit in their account — a shareable link, a QR code, ready-made social and print assets, and live stats. Invite another host and you both earn credits when they take their first booking. No setup, no cost. - [See the Number Before You Charge It: Manual Payments, Done Right](https://www.airflowhq.com/blog/see-the-number-before-you-charge-it): In bank-transfer, cash, and mobile-money markets, you collect the money yourself. Airflow lets you record the exact amount received — and shows you the precise commission before anything is charged. No silent charges. Live now for PayPal, M-Pesa, and bank transfer. - [Sell the Airport Pickup at Checkout: Guest Extras in Action](https://www.airflowhq.com/blog/sell-the-airport-pickup-at-checkout): Offer airport transfers, late checkout, activities, and a private chef as paid extras — guests can buy them while booking or during their stay. The money flows to your account, the commission is handled, and there's no extra admin. Live now across your booking pages and the guest portal. - [Run Your Bookings From WhatsApp: Forward, Complete, Confirm](https://www.airflowhq.com/blog/whatsapp-bookings): Airflow lives on WhatsApp. Forward a booking and it's logged automatically, ask about your income and upcoming guests, change prices, block dates, pause a listing, and add photos to your gallery — all from the chat. No browser required. - [Stop Sending Guest Emails Manually — Automate the Entire Journey](https://www.airflowhq.com/blog/stop-sending-guest-emails-manually): Airflow's Automations addon sends the right email at the right time — pre-arrival, check-in, post-checkout. Set it up once, and it sends automatically. - [WordPress Booking Plugins Are Holding You Back](https://www.airflowhq.com/blog/wordpress-booking-plugins-holding-you-back): WooCommerce Bookings, Amelia, Jetwoobuilder — WordPress plugins promise booking management but deliver frustration. Here's why they fail, and how Airflow's WordPress plugin and embeddable widgets turn any website into a direct booking system. - [Your Reviews Are Your Most Underused Asset — Here's How to Fix That](https://www.airflowhq.com/blog/reviews-are-your-most-underused-asset): Airflow's Reviews addon pulls reviews from Airbnb, Google, and direct guests into one dashboard — with tracking, moderation, and owner responses. - [Your Booking Business Deserves a Real Website — Not a Linktree](https://www.airflowhq.com/blog/your-booking-business-deserves-a-real-website): Airflow's Website addon gives property managers a professionally designed, mobile-ready site with booking integration, custom domains, and managed hosting. - [Your Booking Confirmation Emails Are a Goldmine You're Ignoring](https://www.airflowhq.com/blog/booking-emails-are-a-goldmine): Every booking confirmation email contains guest details, dates, amounts, fees, and platform data. You're reading them once and filing them. Here's what you should be doing instead. - [From Checkout to Account in 60 Seconds](https://www.airflowhq.com/blog/from-checkout-to-account): Pick your plan, enter your card, and your entire Airflow account is live before you finish your coffee. Here's how the onboarding pipeline works. - [Why Your Cleaning Team Can See Your Revenue (And How to Fix It)](https://www.airflowhq.com/blog/cleaning-team-can-see-your-revenue): Most booking tools give everyone the same access. Your cleaner sees your revenue. Your co-host sees your billing. Here's why proper team permissions matter — and what they should look like. - [Your Own Booking Engine, for Free — Why Direct Bookings Change Everything](https://www.airflowhq.com/blog/your-own-booking-engine-for-free): Airflow's Direct Booking addon gives every host a Stripe-powered checkout, automatic invoicing, and full guest ownership — included free with every plan. - [Meet AI Flow: Your Booking Business Has an AI Assistant Now](https://www.airflowhq.com/blog/introducing-ai-flow): AI Flow is a context-aware AI assistant built into Airflow. It knows your bookings, your settings, and your business — and it costs a fraction of what you'd expect. - [One Calendar to Rule Them All](https://www.airflowhq.com/blog/one-calendar-four-views): Day, week, month, and year views — all in one calendar. See every booking across every property at a glance. - [Managing Teams Without the Complexity](https://www.airflowhq.com/blog/teams-without-complexity): Owners, managers, and staff — with permissions that make sense. Add your team without needing an IT department. - [Your Money, Every Currency: How Airflow Handles Multi-Currency Bookings](https://www.airflowhq.com/blog/multi-currency-made-simple): Bookings in euros, payouts in pounds, accounting in dollars — Airflow's three-layer currency model handles it all without spreadsheets. - [Automated Accounting: From Booking Email to Draft Invoice in Seconds](https://www.airflowhq.com/blog/automated-accounting-for-hosts): How Airflow turns a forwarded booking confirmation into a categorised, tax-ready draft invoice in your accounting software — without you touching a spreadsheet. - [Connect Everything: Xero, Stripe, Google, and Beyond](https://www.airflowhq.com/blog/connect-everything): Airflow connects your booking channels to your accounting, payments, calendar, and email — without replacing any of them. - [One Platform, Every Service: How Airflow Adapts to Your Property Operation](https://www.airflowhq.com/blog/five-verticals-one-platform): Villas, lodges, boutique hotels, safari camps — plus restaurants, spas, and activities within your property. Airflow adapts its entire interface to your operation. Here's how. ## Blog — Guides - [Accepting PayPal Payments for Your Bookings](https://www.airflowhq.com/blog/accept-paypal-for-bookings): How PayPal fits into your booking workflow, where Airflow handles the payment, and how to keep your accounts clean either way. - [Forward Booking Emails from Gmail to Airflow](https://www.airflowhq.com/blog/forward-booking-emails-from-gmail): Your Airbnb and Booking.com confirmations land in Gmail. Here's how to turn them into structured bookings, by hand or automatically. - [Forward Booking Emails from Outlook to Airflow](https://www.airflowhq.com/blog/forward-booking-emails-from-outlook): Booking confirmations sitting in Outlook? Here's how to turn them into structured records, by forwarding or by connecting your account. - [Guest Marketing with Mailchimp](https://www.airflowhq.com/blog/guest-marketing-with-mailchimp): Mailchimp is where your newsletters go out. Here's how Airflow keeps clean guest records that feed it, without double data entry. - [Taking Bookings from Instagram & Facebook (Meta)](https://www.airflowhq.com/blog/instagram-and-facebook-bookings-meta): A lot of enquiries start on Instagram or Facebook. Here's how to turn that interest into a real booking without losing it in your DMs. - [Sync Your Bookings to Google Sheets](https://www.airflowhq.com/blog/sync-bookings-to-google-sheets): Prefer a spreadsheet? Airflow can draft your booking records straight into Google Sheets, so your numbers stay live without retyping. - [Accounting for Short-Term Rentals: OTA Income, Fees & Reconciliation (The Complete Guide)](https://www.airflowhq.com/blog/accounting-for-short-term-rentals): A complete guide to short-term rental accounting: why OTA income never matches your bank, how to structure your books, and how to reconcile Airbnb and Booking.com payouts. - [Airbnb & UK Tax: Getting Your Books Ready for HMRC](https://www.airflowhq.com/blog/airbnb-uk-tax-hmrc): Airbnb tax in the UK explained for hosts: the property and trading allowances, VAT threshold, Making Tax Digital, and the records HMRC expects you to keep. - [Airbnb & US Taxes: 1099-K, Schedule E and Clean Books](https://www.airflowhq.com/blog/airbnb-us-tax-1099k): Airbnb taxes in the US for hosts: 1099-K thresholds, Schedule E versus Schedule C, the 14-day rule, and the records you need for clean, defensible books. - [Best Airbnb Accounting Software in 2026 (Xero, QuickBooks, Sage & FreshBooks)](https://www.airflowhq.com/blog/best-airbnb-accounting-software): Looking for accounting software for your Airbnb? The real question isn't which ledger to use — it's what gets your booking income into it cleanly. Here's how to choose, and how Airflow connects to all four major engines. - [Booking.com Accounting: Why Your Payouts Never Match (and How to Fix It)](https://www.airflowhq.com/blog/booking-com-accounting-payouts): Booking.com payout reconciliation explained: the commission-invoice model, VAT on commission, fortnightly payouts, and how to make your bank deposits match your books. - [Cleaning Fees, Damage Deposits & Taxes: Where Do They Go in Your Books?](https://www.airflowhq.com/blog/cleaning-fees-deposits-taxes-bookkeeping): Airbnb cleaning fee accounting explained: where cleaning fees, refundable damage deposits and occupancy taxes belong in your books, and how to record each correctly. - [Expedia Bookings and Your Accountant](https://www.airflowhq.com/blog/expedia-bookings-accounting): Expedia accounting for hosts: how Expedia's commission and remittance model differs, the right invoice structure, and how to automate the draft in your books. - [Multi-Property Short-Term Rental Accounting: A Clean P&L Per Property](https://www.airflowhq.com/blog/multi-property-str-accounting): Multi-property Airbnb accounting done right: how to get a clean profit and loss per property using tracking categories, and automate the per-property tagging. - [How to Record Airbnb Income in Xero (Without the Manual Entry)](https://www.airflowhq.com/blog/record-airbnb-income-in-xero): How to record Airbnb income in Xero correctly: what a payout really contains, the right line-item structure for accommodation, cleaning and service fees, and how to automate it. - [From Spreadsheets to Real STR Bookkeeping (Without the Pain)](https://www.airflowhq.com/blog/spreadsheets-to-str-bookkeeping): Moving from an Airbnb spreadsheet to real bookkeeping: where spreadsheets break for hosts, what proper accounting gives you, and how to make the switch painless. - [Bank Reconciliation for Short-Term Rentals: A Step-by-Step Guide](https://www.airflowhq.com/blog/str-bank-reconciliation): Short-term rental bank reconciliation made simple: why OTA payouts never match your invoices, the step-by-step method, and how to automate the matching. - [Your Short-Term Rental Chart of Accounts: A Template That Works](https://www.airflowhq.com/blog/str-chart-of-accounts): A short-term rental chart of accounts template: the income, expense and liability accounts hosts actually need, why the split matters, and how to keep it clean. - [Short-Term Rental Tax Prep: Get Your Books Ready in a Weekend](https://www.airflowhq.com/blog/str-tax-prep-get-books-ready): Short-term rental tax prep made manageable: what records you need, a quick UK and US overview, and how clean draft invoices and an activity log make Airbnb tax preparation fast. - [How to Track OTA Commissions as Expenses (Airbnb, Booking.com & VRBO)](https://www.airflowhq.com/blog/track-ota-commissions-as-expenses): How to track Airbnb, Booking.com and VRBO commission in your accounting as a proper expense, why netting it out costs you, and how to automate the split. - [VAT for Short-Term Rentals: When to Register & How to Handle OTA VAT](https://www.airflowhq.com/blog/vat-for-short-term-rentals): VAT for short-term rentals explained: when registration becomes compulsory, why holiday lets are standard-rated, and how to handle VAT on OTA commission. - [VRBO Income in QuickBooks: the Setup Nobody Explains](https://www.airflowhq.com/blog/vrbo-income-in-quickbooks): How to record VRBO income in QuickBooks correctly: what a payout contains, the line-item structure for accommodation and fees, and how to automate the draft invoice. - [Plans & Upgrading](https://www.airflowhq.com/blog/help-plans-upgrade): Understanding Airflow's plan tiers, what's included at each level, how credits work, and how to upgrade when you're ready to grow. - [Calendar Sync](https://www.airflowhq.com/blog/help-calendar-sync): How Airflow brings your bookings into one calendar and connects to Google or Outlook Calendar — so confirmed bookings show up where you already work, and double-bookings are prevented. - [Notifications & Alerts](https://www.airflowhq.com/blog/help-notifications): How Airflow keeps you informed — booking alerts, payment notifications, system updates, and action reminders delivered to your portal and inbox. - [Automated Guest Communications](https://www.airflowhq.com/blog/help-automated-communications): How Airflow sends the right message to your guests at the right time — booking confirmations, pre-arrival info, check-in instructions, and follow-ups. - [Team Collaboration & Invitations](https://www.airflowhq.com/blog/help-team-invitations): How to invite team members, assign roles, and manage access across your Airflow organisation — from owner to staff. - [Your Connected Ecosystem](https://www.airflowhq.com/blog/help-connected-ecosystem): How Airflow connects your email, calendars, accounting, payments, and guest tools into one automated hub — so nothing falls through the cracks. - [Managing Your Properties](https://www.airflowhq.com/blog/help-manage-properties): How to add, configure, and manage your properties (resources) in Airflow — from a single villa to a portfolio of rentals. - [Guest Payments & Deposits](https://www.airflowhq.com/blog/help-guest-payments): How Airflow handles guest payments — from deposit collection at booking to balance payments via the guest portal, with support for Stripe, Paystack, and manual methods. - [Your Activity Timeline](https://www.airflowhq.com/blog/help-activity-timeline): How Airflow logs every action — bookings processed, invoices created, emails sent, settings changed — so you always know what happened and when. - [The Guest Portal Experience](https://www.airflowhq.com/blog/help-guest-portal): After booking, your guests get their own trip portal — itinerary, property details, documents, payments, and companion sharing. No app download required. - [Your Custom Booking Website](https://www.airflowhq.com/blog/help-custom-booking-website): How Airflow gives you a branded direct booking website where guests can browse availability, book, and pay — with zero OTA commission. - [Managing Your Account & Profile](https://www.airflowhq.com/blog/help-account-profile): How to set up your Airflow profile, manage your login, update contact details, and configure your display preferences. - [Automatic Accounting Sync](https://www.airflowhq.com/blog/help-accounting-sync): How Airflow automatically creates draft invoices in Xero, QuickBooks, FreshBooks, or Sage from your booking data — with correct line items, taxes, and FX. - [How Booking Extraction Works](https://www.airflowhq.com/blog/help-ai-booking-extraction): Airflow reads your booking emails and extracts guest details, dates, pricing, and platform fees — automatically creating structured records. - [How Booking Email Forwarding Works](https://www.airflowhq.com/blog/help-forward-booking-emails): Learn how to forward OTA booking confirmations to Airflow and watch them turn into structured records automatically. - [Getting Started with Airflow: Your First Five Minutes](https://www.airflowhq.com/blog/getting-started-with-airflow): A step-by-step guide to setting up your Airflow account, connecting your first resource, and seeing your first automated booking in action. - [Xero + Short-Term Rentals: The Setup Nobody Teaches You](https://www.airflowhq.com/blog/xero-short-term-rentals-setup): Xero is powerful accounting software. But setting it up for short-term rental income — with multiple properties, platforms, currencies, and fee structures — is harder than it should be. Here's the right way. ## Blog — Insights - [Admin That Handles Itself](https://www.airflowhq.com/blog/admin-that-handles-itself): A booking email arrives. By the time you've read it, the data is filed, the invoice is drafted in your accounting software, and the next steps are already moving. - [One Resource or One Hundred](https://www.airflowhq.com/blog/one-resource-or-one-hundred): Airflow works the same whether you run a single room or a hundred properties. Start small, grow without re-platforming, and never change how you work. - [See Your Whole Business in One Place](https://www.airflowhq.com/blog/see-your-whole-business-in-one-place): Bookings, revenue, clients and activity across every property — and every business you run — on a single dashboard. No more flicking between tabs. - [Bookkeeper vs PMS vs Airflow: An Honest Breakdown](https://www.airflowhq.com/blog/bookkeeper-vs-pms-vs-airflow): Bookkeeper vs PMS vs Airflow for short-term rentals: what each one actually does, what it does not, and how to combine them without paying for overlap. - [Channel Manager vs. Better Accounting: What You Actually Need](https://www.airflowhq.com/blog/channel-manager-vs-accounting): A channel manager distributes rates and availability across OTAs. Airflow connects bookings to your accounting. Here is how to tell which problem you actually have. - [Hostaway & Guesty Do Channels — But Who Does Your Books?](https://www.airflowhq.com/blog/hostaway-guesty-who-does-your-books): Hostaway and Guesty are excellent channel managers, but they are not accounting tools. Here is the books-side gap they leave, and how Airflow fills it honestly. - [Why None of Your OTA Payouts Match Your Invoices](https://www.airflowhq.com/blog/ota-payouts-dont-match): Airbnb, Booking.com and VRBO each net fees and commission differently, so OTA payouts rarely match your invoices. Here is why, and how to reconcile cleanly. - [VRBO vs Airbnb: Fees, Payouts & Accounting Compared](https://www.airflowhq.com/blog/vrbo-vs-airbnb-fees-accounting): VRBO vs Airbnb fees and payouts compared, plus how each affects your accounting — and why the bookkeeping work is the same headache on both platforms. - [Your Website Builder Bill Is Just the Start](https://www.airflowhq.com/blog/your-website-builder-bill-is-just-the-start): A website builder gives you a brochure. For less than a Wix subscription, Airflow gives hosts the website and the operating system behind it — and moves your old site over in one conversation. - [Why Your iCal Sync Keeps Breaking — and What to Do About It](https://www.airflowhq.com/blog/why-your-ical-sync-keeps-breaking): Double bookings, stale calendars, and missing reservations. iCal sync is the glue holding most booking businesses together — and it's failing. Here's why, and a better approach. - [Airbnb Payouts Don't Match Your Invoices — Here's Why](https://www.airflowhq.com/blog/airbnb-payouts-dont-match-invoices): The guest paid €1,200. Airbnb shows $1,180. Your bank received £987. Your Xero invoice says something else entirely. Here's what's happening — and how to fix it. - [Managing Bookings from 5 Platforms Without Losing Your Mind](https://www.airflowhq.com/blog/managing-bookings-from-five-platforms): Airbnb, Booking.com, VRBO, HomeExchange, and direct enquiries — all in separate tabs, separate calendars, separate inboxes. There's a better way. - [Stop Paying Per Property — You're Overpaying in the Off-Season](https://www.airflowhq.com/blog/stop-paying-per-property): Per-property pricing charges you the same in January as in July. If your bookings are seasonal, you're subsidising empty months. There's a fairer model. - [HomeExchange, HomeSwap, and the Calendar Problem Nobody Talks About](https://www.airflowhq.com/blog/homeexchange-calendar-problem): Home exchange platforms are great for free travel. But they don't give you a unified calendar, accounting records, or any way to manage swaps alongside paid bookings. Here's how to fix that. - [Multi-Currency Bookings Are Breaking Your Spreadsheet](https://www.airflowhq.com/blog/multi-currency-breaking-your-spreadsheet): EUR bookings, GBP payouts, USD reporting, KES bank deposits. If you're managing multi-currency bookings in a spreadsheet, something is already wrong. Here's why — and how to fix it. - [Security First: How We Passed a 27-Point Code Audit](https://www.airflowhq.com/blog/security-first-27-point-audit): We ran a comprehensive security audit across every page and edge function in Airflow. All 27 items resolved. Here's what we found and fixed. - [Actions, Not Subscriptions: Why We Chose a Fairer Pricing Model](https://www.airflowhq.com/blog/actions-not-subscriptions): Most booking software charges per property per month, whether you use it or not. We think you should pay for what you actually process. - [Airflow Is Not a PMS (And That's the Point)](https://www.airflowhq.com/blog/airflow-is-not-a-pms): Why we deliberately chose not to build another property management system — and why the middleware approach serves businesses better. - [Why Every Booking Business Needs a Middleware Layer](https://www.airflowhq.com/blog/why-str-hosts-need-middleware): You're the human middleware between your booking platforms, your accounting software, and your clients. Here's why that needs to change. - [The 20-Minute Problem: Why Every Booking Costs You More Than You Think](https://www.airflowhq.com/blog/the-20-minute-problem): Each booking takes 20 minutes of admin work that software should handle. Here's the breakdown — and what to do about it. ## More - [Full article text for LLMs](https://www.airflowhq.com/llms-full.txt) - [Sitemap](https://www.airflowhq.com/sitemap-index.xml) - [RSS feed](https://www.airflowhq.com/rss.xml)