Automate your guest communication

Set them up once, and the right email is sent automatically at the right time. The addon ships switched off — you choose which emails to enable and when they send.

Sent at the right moment

Each email goes out automatically at the time you choose relative to check-in or check-out — pre-arrival details, check-in instructions, house rules, local guides and review requests.

From your own inbox

Emails send from your connected Gmail or Outlook account so they look personal and land reliably, with Airflow's own delivery as a fallback.

Better reviews

Schedule a friendly review request for just after check-out, when guests are most likely to leave positive feedback.

Deliver documents on cue

Attach welcome packs, directions or arrival instructions and have them sent at the perfect time before the stay.

Set up once, reused for every booking

Configure a sequence once and it applies to every future booking automatically — no per-guest admin.

Stays under your control

Edit the timing of any email, and add or remove sequences whenever you like. Automations stay off until you switch them on.

Set up once, sent automatically.

Connect your email

Link your Gmail or Outlook account so guest emails send from your own address.

Choose your sequences

Pick which emails to send — pre-arrival info, check-in instructions, house rules, local guides, review requests — and set when each goes out relative to check-in or check-out.

Switch it on

Turn the automations on and Airflow sends each email at the right time for every booking. Adjust the timing or add and remove sequences whenever you need.