Your Activity Timeline

Full transparency — Every action in Airflow is logged. Nothing happens in the dark.

Every action, recorded

Airflow maintains a detailed activity log of everything that happens in your account. This isn't just for auditing — it's how you stay on top of a busy hosting operation without needing to check every booking, invoice, and email manually.

What gets logged

Booking events

  • New booking created (from email forwarding or direct booking)
  • Booking modified (dates, pricing, guest count changed)
  • Booking cancelled
  • Booking status changes (pending → confirmed → checked in → checked out)

Financial events

  • Draft invoice created in your accounting software
  • Invoice updated (modification or FX rate refresh)
  • Payment received from guest
  • Credit consumed for an action

Communication events

  • Booking confirmation email sent to guest
  • Automated pre-arrival email triggered
  • Guest portal link generated and delivered
  • Manual email sent from booking detail page

System events

  • Settings updated (organisation, resource, or account)
  • Connection established (Gmail, Xero, Stripe, etc.)
  • Calendar sync completed
  • Account Manager action performed

How to use the activity log

The activity log is available from your portal's Activity page. Each entry shows:

  • What happened — the action type and a clear description
  • When — timestamp in your local timezone
  • Which booking — linked to the relevant booking when applicable
  • Which resource — which property was affected
  • Credit cost — whether the action consumed credits (and how many)

You can filter by action type, date range, and resource to find specific events.

Why this matters

When a guest asks "did you send me the check-in details?", you don't need to guess. When your bookkeeper asks "was that invoice updated?", you can show them. When you're reviewing your month, the timeline tells the complete story.

Every account-changing action is logged — this is a core design principle, not an afterthought.


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