The bit your guest actually remembers.
Guests do not judge you on your channel manager. They judge you on whether they could find their check-in time at nine at night on a phone with one bar. Airflow Guest is the page that answers that — and it comes with every booking you take.
The portal
What your guest sees after they book.
No app to install, no password to forget — a link that opens their booking.
Their dates and their details
Check-in, check-out, who is coming, what they booked. Not an attachment they have to find again in a thread six weeks later.
What is paid and what is not
The deposit, the balance, when it is due, and a way to pay it. The guest chases themselves, which is a great deal better than you chasing them.
Documents when they are due
The house manual, directions, agreements — released on a schedule you set, rather than all at once at booking or in a panic the night before.
How to reach you
Your contact details sit beside the booking, and a guest can report a problem from the portal, with photos, so it reaches you with the booking attached.
The trip planner
Your stay, inside the trip it belongs to.
A guest coming to you is usually going somewhere else first and somewhere else after. Airflow Guest holds the whole journey, which is why the guest keeps coming back to it — and why your stay stays in front of them.
More than one stay
Most real trips are several places. The planner holds the whole route — every stay, not just yours — so your guest is not juggling four confirmation emails from four systems.
Bring a trip you already have
Paste, link or upload an existing itinerary and it becomes a plan. Guests arrive with something already booked far more often than they arrive empty-handed.
Flights on the plan
Suggested routes become flight cards that open a pre-filled search. Forward the confirmation and the card fills itself in.
Track a booking made elsewhere
Even a booking taken on another platform can be tracked in the plan, so the trip is complete and your stay sits inside it rather than beside it.
Why it matters to you
It is the cheapest repeat booking you will ever buy.
A guest who booked through a channel remembers the channel. A guest who spent their trip inside a portal with your name on it remembers you — and next time has a direct way back to your own booking page, at a fraction of channel commission (see pricing).
It also removes the messages you currently answer by hand. What time is check-in, where exactly is it, what do I still owe, can I pay the balance now. The portal answers those without you.
Every booking you take comes with one.
The guest portal is part of Airflow, not a separate product your guests have to be sold.
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