Automate the Busywork, Focus on Growth
Spawn turnover and pre-arrival tasks automatically from each booking with the Operations addon, and schedule guest emails to go out at the right time relative to check-in and check-out. Set them up once, then let them run.
Automation & Workflows
What's included
Booking-Triggered Tasks
New booking? Cleaning scheduled, guest message sent, calendar updated — automatically.
Learn more →Auto-Reconciliation
Platform payouts matched to bank deposits. Fees calculated. Books balanced. No manual entry.
Learn more →Scheduled Messaging
Pre-arrival info, check-in instructions and review requests sent at the right time — set up once with the guest email automations addon.
Learn more →Smart Notifications
Get alerted by email only when something needs your attention. No noise, no unnecessary interruptions.
Learn more →Why it matters
Let smart automation run your day-to-day operations
Booking-Triggered Tasks
With the Operations addon, each booking can auto-spawn turnover and pre-arrival tasks, ready to assign to your cleaning, maintenance and inspection team.
Scheduled Guest Emails
The guest email automations addon sends pre-arrival info, check-in instructions, house rules and review requests at the right time relative to check-in or check-out. Set up once.
Task Assignments
Assign cleaning, maintenance and inspection work to staff through the team portal, with incident and damage reports captured along the way.
Email & In-App Alerts
Get notified by email and in-app about payment issues, cancellations and operational items that need your attention.
Owner Block Requests
Owners can request blocked dates and view their own dashboard, with approvals handled through your portal.
Set Up Once, Runs Automatically
Configure your tasks and guest emails once, then let each new booking trigger them without manual follow-up.
How it works
Build your first automation in under five minutes
Pick a Trigger
Choose from dozens of events like new booking, guest check-out, payment received, or review posted to start your workflow.
Define Actions
Add one or more actions such as sending a message, creating a task, adjusting a price, or notifying your team.
Activate & Monitor
Turn on your workflow and track every execution in the automation log. Refine as needed with performance insights.
By the numbers
Automation that delivers real results
Property managers using Airflow automations save significant time each week and improve guest satisfaction scores.
Built for efficiency
Automation that works while you sleep
Overview
Running a short-term rental portfolio involves dozens of repetitive tasks every day: sending check-in instructions, coordinating cleaners, adjusting prices, and following up with guests. Airflow automation workflows take these tasks off your plate so you can focus on strategy and growth.
The visual workflow builder lets you combine triggers, conditions, and actions into powerful sequences that run around the clock. Whether it is a simple auto-reply or a complex multi-step pipeline, Airflow handles it reliably.
Key Details
Every automation execution is logged with timestamps and status indicators, giving you full visibility into what ran and when. Templates cover the most common property management scenarios out of the box, including post-checkout cleaning dispatch, dynamic weekend pricing, and guest review solicitation. Advanced users can incorporate webhook triggers and external API calls to extend automations beyond the Airflow ecosystem.
FAQ
Frequently asked questions
Do I need coding skills to set up automations?
No coding needed. Guest email automations and booking-triggered tasks are configured through your portal settings.
Can I customise the timing of automated guest emails?
Yes. With the guest email automations addon you can schedule each message relative to check-in, check-out or booking confirmation, and edit the timing yourself.
What happens if an automated email fails to send?
Airflow logs each send and task. If a guest email fails to send, it falls back across your connected channels (Gmail, Outlook, then Airflow's mail), and failures are recorded.
Can automations work across multiple properties?
Yes. Configure your guest emails and booking-triggered tasks once, and they apply to new bookings across your properties.
How are automations priced?
Guest email automations and the Operations addon are available as paid addons. Guest email automations ship switched off by default, so you choose what to enable.
Explore more
Other feature areas
Guides & insights
From the blog
Channel Manager vs. Better Accounting: What You Actually Need
A channel manager distributes rates and availability across OTAs. Airflow connects bookings to your accounting. Here is how to tell which problem you actually have.
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Calendar & Channel Sync
How Airflow consolidates bookings from every source into one calendar and publishes an availability feed your channels can import — helping prevent double-bookings.
Read article →
Why Your iCal Sync Keeps Breaking — and What to Do About It
Double bookings, stale calendars, and missing reservations. iCal sync is the glue holding most booking businesses together — and it's failing. Here's why, and a better approach.
Read article →Ready to put your operations on autopilot?
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