Notifications & Alerts

Airflow Integrated — Stay informed without being overwhelmed. Notifications tell you what matters, when it matters.

What you get notified about

Airflow sends notifications for events that need your attention — not every system event, just the ones that matter for running your business.

Booking notifications

New booking received — a forwarded email was processed and a booking created
Booking modification — dates, pricing, or guest count changed
Booking cancellation — a booking was cancelled
Guest check-in today — reminder on the morning of arrival

Payment notifications

Payment received — a guest completed a payment via your portal
Balance due reminder — an upcoming payment due date for a guest
Subscription renewed — your Airflow plan was charged

System notifications

Connection issue — an accounting or email connection needs re-authorisation
Credit balance low — your action credits are running low
Email processing failed — a forwarded email couldn't be processed

Team notifications

Invitation accepted — a team member joined your organisation
Role change — your access level was updated

Where notifications appear

In the portal

The notification bell in the portal header shows a badge count of unread notifications. Click it to see your notification list with timestamps and quick-action links.

In your inbox

Critical notifications are also sent to your email so you don't miss them even when you're not in the portal. These include new bookings, payments, and connection issues.

Managing notifications

From the Notifications page you can:

Mark as read — clear individual notifications
Mark all as read — clear everything at once
Filter by type — show only booking, payment, or system notifications

Notification preferences can be configured from your account settings to control what gets emailed versus what stays in-portal only.