Send your bookings to the tools your team already uses

What it does

You add a web address. When a booking in your account is created, changed or cancelled, Airflow sends a message to that address, usually within a minute. It covers every booking Airflow holds: those read from Airbnb, Booking.com and Vrbo emails, direct bookings from your booking page, and bookings you added by hand or imported.

Zapier, Make and n8n each give you such an address. From there the booking can go anywhere those tools reach: a Slack or Teams channel, a Trello or Asana board, an Airtable or Notion base, a text message, or software you wrote yourself.

When to use it

Airflow already writes your bookings to Google Sheets, drafts invoices in your accounting software, sends guest emails, runs cleaner checklists and fills your Google or Outlook calendar. Use those where they fit: there is nothing to set up in a second tool.

Connect out is for the other case. Your team already works in a tool Airflow does not connect to, and you want the booking to arrive there.

Changes and cancellations too

A message is sent when a booking is first confirmed, when its dates, guests or total change, and when it is cancelled. Each message carries the same booking reference, so your automation can find the task or record it made earlier and move it or remove it.

What a message contains

The event, your listing, the booking reference, the channel it came from, check-in and check-out dates, nights, the number of guests, the total, the payout and the status.

The guest's name, email and phone are left out unless you switch them on for that address. Once sent, the other system holds your guests' details.

The money lines, for accounting

Every booking message carries the money behind it: accommodation, cleaning fee, other fees, taxes, discounts, what the channel kept and your payout. A separate message is sent when a payment is received on a booking you collect yourself.

Airflow connects to Xero, QuickBooks, Sage and FreshBooks itself: use that where you can. For any other accounting system, these two messages are enough to raise an invoice in Zapier, Make or n8n and mark it paid. You set up that step in your own tool, and nothing comes back into Airflow.

Built to be trusted

Every message is signed, so your system can check it really came from Airflow. Addresses must use https. If your address does not answer, Airflow tries again over the following day, and Recent deliveries shows what was sent and what came back.

What it does not do

It is one way: Airflow sends, and does not accept instructions back. It cannot change anything on Airbnb, Booking.com or Vrbo. It sends four events: nothing is sent for a refund, a review or a guest message. Airbnb pays you outside Airflow, so an Airbnb payout is not a payment message.

What it costs

One automated task for each booking sent out, the first time it is delivered. Later changes to that booking, its cancellation, payments on it, further addresses and test events are free. See pricing for which plans include it.